Frequently Asked Questions (FAQ)
1. What size of pompoms should I choose?
The size of the pompoms (S - XL) differentiates the size of a particular pompom from the middle to the end. Size S represents the radius of the pom 10 cm, size M 15 cm, size L 20 cm and size XL 25 cm. You can read more about this topic in our article How to choose the right pompon size.
2. What type of handle do your pompoms have?
We offer only pompoms with the X-Baton which is basically a plastic stick in the middle of the pompom. The foil stripes are attached to both ends of the pompom. See picture below.
3. How long does it take until I receive my order?
The delivery time depends on availability of goods. You can see the availability in each product detail and also in your shopping cart in each product row.
If all selected products are in stock, we ship the order usually in 1 - 2 business days. Please note that occasionally it can take up to one week. Therefore, if you need your order to be delivered fast, please let us know!
If product is not in stock, especially if the availability is "on demand", please don't hesitate to contact us prior to order to find out the delivery time. This is with some goods that we order from abroad (for example from US) and we don't have access to suppliers goods availability dates.